Job Description

• Preparation of New IT Infra system
• Preparation of New Servers and Storage
• Preparation of New Business and Power Workstation (Hardware)
• Preparation of New Business and Power Workstation (Software installation)
• Preparation of New Structured cable in office and workstations
• Technical assistance and support on IT supplies

• Ensure   employees receive high quality support for their ICT issues from On-site support.
• Develop the support operations to ensure efficient and good quality service and business value.
• Local ICT Support, including inventory management of servers, computers, printers and landline phone, telefax, mobile telephone and RSA tokens.
• Coordination with ICT concerning local implementation of networks, server environment, email and instant messaging systems as well as remote networks.
• Local ICT support of CCTV, Access Control System, Time Attendance System, Audio-Video Conference System, IP Telephone System, ERP system, Business Application, Engineering application (e.g. AutoCAD, Micro Station, Primavera P6, Smart Plant) including the following;
• VMware Workstation
• Microsoft Operating System e.g. Windows 7 and Windows 10 Pro
• MS Application
• Skype for Business
• PDF
• Back-up, Archive and Restore Data
• Disaster Recovery
• Citrix
• VPN
• WLAN (e.g. CISCO)
• Router (e.g. Linksys)
• Firewall (e.g. CISCO, FortiGate)
• Server & Storage (e.g. Dell, HP)
• Switch (e.g. HP, Linksys)
• Workstation (e.g. HP, Lenovo)
• NAS (e.g. WD)
• UPS (e.g. HP, APC)
• Security Solution; e.g. Symantec-Norton
• EDMS
• E-learning
• CRM
• Printing & Plotter; Multi-Function-Machine, UniFlow and NFC tag
• Structure cabling (e.g. UTP, Fiber Optic)
• Integrated Cloud Application and Platform
• Database (e.g. Oracle and SQL)
• Intranet portal
• FileZilla FTP
• Secured email
• Google tools (e.g. Google Meet Hangouts)
• TeamViewer
• IP Telephone (e.g. AVAYA)

The keys to success in this role

The best combination of experiences, skills and background is

• At least bachelor level degree in IT or other relevant education or experience.
• Preferably approximately 5 ~ 7  years of work experience in managing IT end user support services (Oil & Gas).
• Solid understanding and experience of overall IT service management
• Excellent collaboration skills
• Technical knowhow
• Great communication skills
• Fluent English
• Positive attitude

Duration : 3 ~ 6 months  Depend on the workload and requirement, there can be extension of contract as required

Salary Package :  5,000 ~7,000 AED ( all inclusive)

Preferably Filipino  Nationality

Immediately can join

Work Location : Abu Dhabi

******hr@spark.ae*****